Track my order

Thank you for your order

We carefully prepare each package to offer you a fast and pleasant experience.

Delivery with Swiss Post

All our orders are shipped via Swiss Post, a reliable and secure service.

Estimated delivery times:

Order preparation: 1 to 3 business days

Delivery in Switzerland: 2 to 5 business days after dispatch

(times may vary slightly during peak periods)

How to track your package?

As soon as your order is shipped, you automatically receive an email containing:

✔ Your order number

✔ Your tracking number

✔ The Swiss Post tracking link

Simply click on the link received to track your delivery in real time.

Haven't received your tracking email?

Remember to check your spam folder.

Otherwise, contact us at:

📩 melinekloset@gmail.com

(please specify your order number)

We will reply within 24 business hours.

Need help?

Our customer service is here to help:

📧 melinekloset@gmail.com

Monday to Friday – response within 24 hours

Thank you for your trust

We sincerely thank you for your purchase and hope that your order will bring you complete satisfaction.

You can add at the bottom:Once you receive your package, please feel free to leave us a review — your feedback means a lot to us.